FOR METRO DETROIT SERVICE BUSINESSES

The job goes to whoever answers first.

Most quote requests go unanswered for hours — and the customer just calls the next company on the list. Certari finds where your inquiries slip and builds the system that answers in seconds, 24/7.

Free Needs Assessment · No obligation

WHAT OUR AUDITS KEEP FINDING

The leak is almost always response time.

Hours
Typical first-response time we measure in a leak audit
78%
Of customers go with whichever business responds first
24/7
Inquiries answered, even nights, weekends, and after hours

THE LEAK AUDIT

How the leak audit works

1

We send a real inquiry

Like a customer would — a quote request, a call, a form fill — through the same channels your leads already use.

2

We time what happens

How long until a human replies. Whether anyone replies at all. What the experience actually feels like from the other side.

3

You get the findings + a fix plan

A clear picture of where inquiries slip, and the action plan to fix it — the $997 Automation Audit, credited toward your build if you move forward.

The leak audit is the free first step. If it's a fit, the $997 Automation Audit maps the full fix — credited toward your build.

WHAT WE BUILD

The system that answers for you.

Missed-call text-backInstant quote-responseFollow-up sequencesReview requestsNo-show reminders

Find out how fast your business actually responds.

Book a free Needs Assessment and we'll show you exactly where inquiries slip — and what it'd take to answer every one of them in seconds.

Free Needs Assessment · No obligation · No pressure