FOR MED SPAS & AESTHETIC CLINICS

Every unanswered inquiry is a consult your competitor booked.

High-value treatments plus a slow DM or form response is a quiet revenue leak. Certari finds it with a real secret-shopper audit and builds the always-on response system.

Free Needs Assessment · No obligation

INDUSTRY BENCHMARKS

Slow response is the most common leak we find.

$400+
Typical consult value for aesthetic treatments
20–30%
Typical no-show rate for med spa appointments
78%
Of prospects go with whoever responds first

THE LEAK AUDIT

How the leak audit works

1

We inquire like a prospective client

Through your web form, Instagram DM, or phone line — the same channels a real prospect would use to book a consult.

2

We time the response

How long until a human replies, on which channel, and what the experience feels like from the other side.

3

You get the findings + an action plan

A clear picture of where consults are lost, and the fix — the $997 Automation Audit, credited toward your build if you move forward.

The leak audit is the free first step. If it's a fit, the $997 Automation Audit maps the full fix — credited toward your build.

WHAT WE BUILD

The system that books consults for you.

Instant lead response & bookingNo-show reductionLapsed-client win-backReview engineMonthly ROI report

We work with your existing systems and sign a HIPAA Business Associate Agreement when patient data is involved.

Find out how many consults you're losing to slow response.

Book a free Needs Assessment and we'll show you exactly where inquiries slip — and what it'd take to respond to every one in seconds.

Free Needs Assessment · No obligation · No pressure